Registration information such as your username, a securely hashed password and the preferences set on your account.
Privacy Policy
How We Safeguard Your Information
This policy sets out the personal information BNG1AU collects from Australian players, the reasons we collect it, the steps we take to keep it secure, and the choices available to you. It applies to our desktop site, mobile browser and the app. Last updated 2026.
SSL/TLSEncrypted
18+Adults only
No saleOf personal data
01 — Overview
What this policy covers
BNG1AU is an online gaming service for adults in Australia, and this policy explains how we handle the personal information you provide or that we gather while you play. We collect only what is genuinely needed to operate your account, process deposits and withdrawals, keep the platform secure and satisfy our legal obligations. We never sell your personal information to anyone. The policy applies whether you play on our desktop site, through a mobile browser or via the BNG1AU app, and it works alongside our Terms and Security pages.
02 — What we collect
The information we may hold about you
Depending on how you use BNG1AU, we may collect the categories below. We only request what a given task genuinely requires.
Your email address and phone number, together with the record of any support conversations you have with us.
Identity and age (KYC) documents where we need to confirm who you are, secure your account or comply with AML obligations.
Deposit and withdrawal records, payment references and the account identifiers needed to complete transactions.
IP address, browser and device type, login timestamps, activity logs, cookies and anti-abuse signals.
03 — Why we collect it
How we use your information
Each piece of data we hold ties back to a clear, legitimate purpose. We do not gather information on the off chance we might need it.
Run your account
To set up and maintain your account, provide the games and features you use, and answer you when you reach support.
Process payments
To process deposits and withdrawals correctly, match transactions to your account and resolve any payment questions.
Keep you safe
To confirm identity, watch for fraud and unauthorised access, and meet our KYC/AML and other legal duties.
Improve the service
To learn how the platform is used, fix issues and make BNG1AU more reliable and easier to use.
04 — How we protect it
Keeping your data secure
- 01
Encryption Information travelling between your device and our servers is protected with SSL/TLS encryption to help guard against interception or tampering.
- 02
Access controls Access to personal information is restricted to the people and systems that genuinely need it for their work, and that access is monitored.
- 03
Withdrawal verification Sensitive actions such as withdrawals can prompt verification checks to confirm the request is really coming from you.
- 04
Fraud monitoring We monitor for unusual logins, device changes and payment inconsistencies to protect genuine players and their funds.
No system can ever be completely risk-free, so guard your side too — never share your password, OTP codes or verification prompts with anyone, including people who claim to be support.
05 — Sharing & retention
Who sees your data and for how long
We share personal information only where it is needed to deliver the service or where the law requires it, and we hold it no longer than necessary.
Service providers
We share limited data with trusted payment and identity-verification providers purely so they can process your transactions and KYC checks.
Legal requirements
We may disclose information where the law requires it, or to detect, prevent and resolve fraud, security or technical problems.
No selling of data
We never sell or rent your personal information, and we do not pass it on for unrelated third-party marketing.
Retention
We keep your information while your account is active and for as long as needed to meet record-keeping, dispute and legal obligations, then we remove it.
06 — Your rights
The choices and control you have
You remain in control of your information. To exercise any of these, contact our 24/7 Live Chat and our team will guide you through it.
Ask what personal information we hold about you and how it is being used.
Ask us to update details that are wrong or out of date, such as your contact information.
Opt out of marketing messages whenever you like and set responsible-play limits on your account.
Raise a privacy question or concern with us directly so we can review and respond to it.
07 — Updates to this policy
Changes over time
We may revise this Privacy Policy from time to time to reflect changes in our service, technology or legal obligations. When we make material changes we will update the date shown on this page and, where appropriate, notify you in the app or on site. We encourage you to check back periodically so you always understand how your information is handled.
Questions about your privacy?
Our team is on hand 24/7 to help with data access, corrections, marketing opt-outs and any privacy concern you may have.
Open Live ChatNever share your password or one-time codes with anyone, including people claiming to be support.
© 2026 BNG1AU. All rights reserved.